Sercotel Carlos III

The hotel itself is not new, but the lobby, restaurant and the rooms themselves look fresh. There are some things that can be noted (for example, the elevators), but overall, these are all minor comments. We got a room next to the elevator - at the same time, it did not border on others and it was very quiet at night. This was our first time using room service. It worked great. But the most wonderful thing about this hotel is the breakfasts! A huge variety, WARM plates, and the food is constantly replenished until closing time. So you won't find yourself in a situation where "something is already gone". I HIGHLY recommend having breakfast there. Restaurant staff - thank you very much for your attention to detail and to your guests!

Staff were excellent and extremely helpful. Rooms were lovely with a good bathroom and facilities. Breakfast was also really good although could have done with ketchup - a very minor point. Hotel about 10-15 minute walk from the Railway Station and close to centre so restaurants within easy walking distance. Hotel was far better than I had expected - was good value.

It was great to have a family room option as we have 2 young children and not every hotel offers this. The room was spacious, clean and comfortable with good air conditioning. Staff were friendly and helpful. There is a retro games room which our kids absolutely loved. The hotel is not right in the central tourist area, but all the major sights were only about a 15-20 minute walk away and we didn't mind at all.

The location is brilliant, just on the outskirts of the Historic District and about 15 minutes walk to the Port (the furthest point). The underground parking garage is accessed from the street at the back of the hotel but there is a pedestrian door into the hotel itself. Breakfast was better on the Sunday than the Monday but it was still good: Bread, rolls, a toaster, yoghurt (both dairy and soy) whole fruits, juice, chopped bowls of fruit salad, boiled eggs, salami, cheeses, hot cooked items, cake, pain au chocolate etc. A lot of variety and good quality. The bed was comfortable and the room dark, shower hot and powerful with a normal and rainforest shower head. Bathroom was tiny but adequate. Receptionists were helpful with city information. The lift worked fine Cartagena is a fabulous city and I'd stay here again.

Definitely would use this hotel on another visit to cartegena. Very well located. There are lots of local places to eat and drink without having to walk down to the main part of the city. Also a few lovely plazas for a coffee or a drink just to relax. The hotel reception staff were all nice. Our room was a queen 805 and we were completely satisfied. A sizeable room and an excellent walkin shower. We were happy with everything. There us no view but we didn't care because we were out exploring all day anyway. There is a mini fridge, tea abd coffee facilities, and if you forget your toiletries they have provided all those as well. As with so many hotels there was no mirror other than in the bathroom so to do hair and makeup was in there and no long mirror to see outfit. Small niggle but loads of hotels are the same. A really good hotel, a really good price, great location fur everything. Parking is in La Lonja underground parking. The hotel give you a 15% discount ticket to use when you leave. Its easy to find and a very short walk to the hotel. Expensive but then city break parking always is.