Sercotel Carlos III

The hotel itself is not new, but the lobby, restaurant and the rooms themselves look fresh. There are some things that can be noted (for example, the elevators), but overall, these are all minor comments. We got a room next to the elevator - at the same time, it did not border on others and it was very quiet at night. This was our first time using room service. It worked great. But the most wonderful thing about this hotel is the breakfasts! A huge variety, WARM plates, and the food is constantly replenished until closing time. So you won't find yourself in a situation where "something is already gone". I HIGHLY recommend having breakfast there. Restaurant staff - thank you very much for your attention to detail and to your guests!

Hello I would like to say few words about our stay in Sercotel hotel. We loved our stay in this place, the welcome from receptionist was very friendly and professional. All staff in reception as Ainhoa, Andres, Jose and Ruben were very helpful with all of our requests, all the time kind and smiley. Room was cosy, great job of housekeepers, who made room nice and clean every day. Breakfast was exceptional, a huge sort of fresh food. Hotel doesn't have carpark but outside was plenty of space for free parking. If we will go to Cartagena again, for sure we'll choose this hotel. It made our our holiday absolutely great 😃

The room was clean, the linens were excellent. The bathroom was small, but had everything we needed. The shower pressure was excellent. The bed was comfortable. We paid extra for the breakfast, not sure if we would do that again. The choices for the breakfast were marginal. The staff was incredible. I want to give a specific shout out to a woman named Isabel. She made our trip. We forgot our passports in the safe, and she made sure to look after them until we could return. I can't say enough good things about this woman. She has a great sense of humor, she's an excellent manager, and if she's not the manager, then she should be. I hope her boss is reading this, and I hope they give her a raise!

Big comfortable beds, big room, good location. The breakfast is also good and plentiful considering the size of the dining room, freshly prepared juices, good coffee, we only missed a little more fresh vegetables. Very friendly staff at the reception and in the dining room.

The hotel was clean and modern and it was in a good location. The staff were all very nice and very efficient. The breakfast was very good except the scrambled eggs were always overcooked. The bed was very comfortable.